Delivery Policy

Digital delivery

After a successful and verified payment, your digital product is made available to you electronically. There is no physical shipment, courier or postal delivery involved.

Email delivery

A download link and/or the product file is sent to the email address you provide during checkout. Please ensure your email address is entered correctly so you can receive your product.

Customer account access

Where a customer account is available, your purchase is also accessible from your account, allowing you to re-download it whenever you need.

Typical delivery timing

Digital delivery is typically immediate after a successful payment. In some cases it may take a little longer while your payment is fully confirmed by the payment gateway.

If you do not receive your product

If you have paid but not received your product:

• Check your spam, promotions or junk email folders.
• Confirm the email address you entered at checkout was correct.
• Sign in to your account (if available) to access your purchase there.
• If you still cannot access it, contact us at thebetterway.online@gmail.com with your order details and we will help.

Incorrect email address

If you entered an incorrect email address, contact us. After verifying your purchase, we will resend your product to the correct address.

Technical delivery issues

If a file is corrupted, a link does not work, or you experience another technical delivery problem, contact us and we will resolve it, including re-sending your download.

Contact

For any delivery-related questions, contact The Better Way at thebetterway.online@gmail.com.